What is reseller hosting?
Reseller Hosting gives you the chance to take hosting plans from larger hosts to resell to local clients and businesses. This is of great benefits for resellers, as they don't need the hardware and IT staff to actually run the services. Most web hosts provide reseller hosting at various pricing structures.

Can I create my own plans for my clients?
Yes. Resellers have the power to create and modify their accounts. Reseller hosting companies provide options to allow or limit features such as disk space, bandwidth, email accounts, databases, FTP accounts etc. These features and the availability of them vary depending on your provider.

If one of my customers has a problem, who do they contact?
In most cases, you are the person to deal with your customers directly. All client contact is through you. For those issues that you have no control over, you will need to contact your hosting provider to resolve.

What are some of the things you should know before you sign up a reseller hosting plan?
You should sign up a plan that provides you with the following services:
1) The hosting provider allows you to brand the service as your own
2) You can add features to an account
3) You should have sufficient control like allowing or modifying features for an account
4) You can upgrade your account
5) A good support level
6) Resold domain have a unique IP address
7) The uptime guarantee of at least 99.5%

How much money can I make being a reseller?
The earning potential as a Reseller is practically limitless. Most programs allow you to charge whatever you want and sell as many packages as you'd like. Some hosts give you percentage discount when more accounts are sold, allowing for even greater margins.

Will my clients' sites share my sites features and control panel?
You'll have complete control over what your client's have access to. If the reseller account you are going for doesn't have this feature, don't sign up. With the control of the master control panel, you can customize the features or applications that your customers will have access to.

What is Private Label Reseller Hosting?
Private labeling means that your hosting identity is seen by your hosting clients and not ours. Should you wish to start your own hosting company by using one of our reseller hosting accounts, all traces of Netports Australia are completely removed so that your customers will see only you. We accomplish this by providing you with your own nameservers, and as a further no cost option, we can also brand your cPanelâ„¢ control panel system with your name/logo.

If you have signed up for a hosting account for your website, you need to know if you are dealing with a reseller. Read our FAQ below:
How do I know that I'm dealing with a reseller?
You may never know! The majority of resellers hide the fact that they are reselling, and the only way to know for sure is to seek out the information yourself. Many resellers insist that the parent hosting provider provide personalized DNS servers in order to protect their identity. In general however, the best way to find out if a host is a reseller is to ask them - most resellers will admit to you that they are just that, and will reveal who they resell for. Other ways to find out if a hosting business is really a reseller is to run trace routes, domain lookups, and visit various hosting forums, and resources.

Does it matter who the parent provider is?
Definitely. It is very helpful to know who the business is reselling for. Once you have that information, you can easily compare the features and price of the true host to those services being offered by the reseller.

Why not skip the middleman and purchase an account with the parent provider?
There are a few factors that makes reseller a more preferred choice for your hosting needs.
a. Resellers are generally serving a smaller client base. This means that they might be able to offer you better support with your account.
b. Resellers often receive large discounts from the parent provider since they are purchasing more services than a client who buy only one account. That means you might get more robust service at a lower price than the parent would charge.